You will find online support tools and information to help you with your product. If you have a question about your product or experience a problem with it, please go to. WHAT SHOULD I DO IF I THINK MY PRODUCT IS DEFECTIVE? If the serial number on the product has been deliberately altered, defaced, or removed.If warranty claim is made fraudulently or by misrepresentation.Purchaser assumes the risk or liability for loss arising from misuse, alteration of Product, or failure to follow instructions provided in user manual. If Puffco determines that the Product has been improperly used, altered, or tampered with in any way.Limited Warranty does not cover the standard performance degradation of batteries. If damage to the Product is cosmetic, including scratches and dents, or if lack of performance is caused by normal wear and tear or normal aging of the product.If the Product has been used with aftermarket accessories such as mouthpieces that have not been approved or endorsed by Puffco.Purchasers should note that atomizers are replaceable parts with an expected life of 1 – 3 months, depending on usage, and they require regular cleaning to maintain functionality. Where a Product’s lack of performance is due to the Purchaser’s failure to properly maintain the Product.Puffco does not authorize resellers to sell on online marketplaces such as Amazon, eBay or. To any Puffco-branded Products that are resold by the Purchaser or that are purchased from unauthorized resellers or unauthorized retailers.
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